For digital health and AI vendors

Your product is ready. Their organization is not.

A signed pilot in a Canadian hospital or care operator is where most health technology stalls: the tool works, the champions love it, and three months later adoption is flat. We work the buyer side of your implementation so the pilot becomes a reference.

Three ways vendors use us

Readiness assessment on the buyer. Run the AI Ready Assessment on your pilot site before go-live, paid by you or by them. You find out which of their gaps will be blamed on your product, and you get a sequenced plan that protects the timeline. The assessment
Adoption engineering inside the pilot. Stakeholder mapping, staff activation, workflow fit, on-site focus groups with the people who will use it, and the change plan that comes out of that. This is what we did for Team CarePal, below.
Market entry and stakeholder intelligence. Who decides, who blocks, who buys, and what each of them needs to hear, across operators, health authorities, and funders in a province. Then the introductions.

We also work as a specialist partner to larger implementation firms that need Canadian clinical and operational credibility on a delivery team.

Client engagement. Team CarePal, Edmonton, 2026

Adoption is an organizational problem.

Team CarePal is a digital communication platform for senior living and continuing care. The platform was technically sound; adoption was not following. BioMD was engaged to identify why and build a pathway to sustained adoption, starting from a 20-question, five-domain survey across residents, family caregivers, and staff.

The adoption problem was not a product problem. Workflow pressure, unclear communication roles, and inconsistent onboarding blocked engagement before the platform could demonstrate value. Every family-engagement metric tracked staff platform activity, so staff activation was the only scalable lever. On-site focus groups with residents, families, and end users fed directly into co-design that shaped the product roadmap.

Working with Doran changed how we think about implementation. He didn't just hand us a report: he sat with our staff, listened to families, and built a change plan that fit how care teams actually work. We're a better product because of it.
Cindy Sim, CEO, and Paisley Churchill, CPO, Team CarePal

Team CarePal founders Cindy Sim and Paisley Churchill

ClientTeam CarePal; senior living and continuing care operator, Alberta
RoleBioMD Consulting engagement
MethodFive-domain baseline survey; on-site focus groups; co-design
Delivered viaEdmonton Unlimited, Experts-on-Demand

Edmonton Startup Week

October 5 to 9, 2026

Doran is running a workshop for founders on getting a health AI product adopted inside Canadian health organizations: who actually decides, why pilots stall, and what to put in the contract so the buyer's readiness is not your problem alone.

Venue and time to be confirmed. Ask to be notified and we will send the details when they are set.

Ask to be notified Or book a call now

Book a 30-minute call.

Bring the tool, the timeline, and the thing you are worried about. Thirty minutes is enough to tell you whether we can help, and what it would cost.

Book a call Or email Doran